If you want to study at a university or college that uses the Central Applications Office (CAO), it is important to understand the application process early. The good news is that the CAO 2027 application process opens from 1 March 2026, giving prospective students enough time to prepare and submit their applications.
In this guide, you will learn how to apply through CAO for 2027 entry, how to upload documents, how to pay the administration fee, how to track your application, and how to update your details online.
What Is CAO?
The Central Applications Office (CAO) is a system that helps students apply to participating higher education institutions in South Africa using one platform. Instead of applying separately to every institution, applicants can submit their study choices through the CAO website.
This makes the application process easier, faster, and more convenient for students planning for the 2027 academic year.
When Do CAO Applications for 2027 Open?
According to the official information provided, applications for 2027 entry open on 1 March 2026.
The 2027 Entry Handbook will also be available on the CAO website from 1 March 2026. This handbook can help you understand the available programmes, requirements, and application process.
Step-by-Step Guide to Apply Through CAO for 2027 Entry
Applying online through CAO is simple when you follow the correct steps.
Step 1: Visit the CAO Website
Go to the official CAO website at www.cao.ac.za.
You can also scan the QR code provided on the CAO application notice if you have access to it.
Step 2: Click the Apply Tab
On the homepage, click on the “Apply” tab to begin your application.
Step 3: Enter Your ID or Passport Number
Type in your South African ID number or passport number if you are an international applicant, then click “Submit.”
Step 4: Fill in Your Details
Complete all the required sections by entering your personal and academic information. Make sure every detail is correct before moving to the next page.
You will usually need to provide information such as:
- Full names and surname
- Contact details
- Residential address
- School details
- Programme choices
After completing each section, click “Next.”
Step 5: Choose Your Study Programmes
Select the courses or programmes you want to apply for. Make sure you choose carefully and rank your options in the order of your preference.
This part is very important because your choices will be shared with the institutions you select.
Step 6: Submit Your Application
After filling in all the required information, click “Process My Application” to submit your application.
Once you do this, your CAO application will be captured in the system.
How to Pay the CAO Administration Fee
After submitting your application, you must pay the full administration fee so that your application can be processed.
Option 1: Pay Online
To pay online:
- Visit www.cao.ac.za
- Click the “Payments” tab on the top navigation bar
- Enter your CAO number
- Click “Make Payment”
- Pay using Visa, Mastercard, or EasyPay with a debit or credit card
Option 2: Pay at an EasyPay Outlet
You can also pay at EasyPay outlets such as:
- Shoprite
- Checkers
- Pick n Pay
Use your unique EasyPay number from your application as the payment reference.
Once your payment is confirmed, your application will be processed.
How to Upload Documents on CAO
After submitting your application, the next step is to upload your supporting documents.
To upload your documents:
- Click “Upload My Documents” on the CAO homepage
- Log in with your application details
- Follow the instructions on the screen
- Upload and submit all required documents
Your documents may include:
- A certified copy of your ID
- Passport copy for international applicants
- Latest school results
- Proof of payment
- Any other supporting documents requested by the institution
Make sure your uploaded documents are clear and readable.
How to Check the Progress of Your CAO Application
It is important to keep checking your application status after submission.
To track your application:
- Click “Check My Application” on the CAO homepage
- Enter your CAO number or ID/Passport number
- View your progress online
You can also call the CAO Call Centre on 031 268 4444 for assistance.
How to Submit a Change of Mind Online
If you decide to change your programme choices after applying, CAO allows you to submit a Change of Mind online.
Here is how to do it:
- Click the “Change of Mind” icon on the CAO homepage
- Log in with your details
- Select your new programme choices
- Rank them in the order you prefer
- Make payment online or at an EasyPay outlet
- Submit your updated choices
Important note: You must re-enter all the choices you still want to keep on your application together with the new choices before submitting your Change of Mind request.
How to Update Your Personal Details on CAO
If your phone number, email address, or any other personal detail changes, you can update your information online.
Follow these steps:
- Go to www.cao.ac.za
- Click “Update My Details” on the homepage
- Select “Click here to continue and update your application”
- Log in using your CAO number or ID/Passport number and password
- Choose the information you want to update
- Click “Process My Updates”
A confirmation message will appear once your updates have been successfully processed.
CAO Contact Information
If you need help with your application, you can contact CAO directly.
Call Centre: 031 268 4444
Operating Hours:
Monday to Thursday: 08:00am – 04:30pm
Friday: 08:00am – 02:00pm
Website: www.cao.ac.za
Facebook: /centralapplicationsoffice
TikTok: @cao_031_
Important Tips for CAO 2027 Applicants
Before you apply, keep these points in mind:
- Apply as early as possible from 1 March 2026
- Double-check all your personal and academic details
- Keep your CAO number in a safe place
- Pay the administration fee as soon as possible
- Upload all required documents
- Check your application status regularly
Final Thoughts
Applying through CAO for 2027 entry is a straightforward process if you follow the correct steps. From creating your application to uploading documents, paying the fee, checking your progress, and updating your details, every step can be completed online through the official CAO website.
Starting early gives you a better chance to avoid mistakes and complete everything on time. If you are planning to study in 2027, make sure you visit the CAO website from 1 March 2026 and begin your application as soon as possible.